Back-Office CRM with an AI Receptionist
Bureau Manager
Orders, customers, contracts, and an AI receptionist — one back office.
The problem
A growing service bureau ends up running its orders in one place, its customer history in another, contracts in email, and phone calls going nowhere when the office is short-staffed — and none of those systems know about each other.
What was built
Bureau Manager unifies the back office: orders arrive from phone, SMS, or manual entry and land in one queue for approval; customer history and follow-ups live in a CRM that recognizes a caller automatically by phone number; contracts generate from a template and go out ready to sign; and an AI agent answers calls and SMS around the clock, taking down orders correctly whether or not anyone's at a desk. Outbound campaigns work the same way in reverse — build a customer list, get it approved, and let the AI agent call through it. Quotes and pricing are built with the bureau's own materials and rates, so estimates go out fast without reinventing them each time.
Features
- Orders: intake from phone, SMS, or manual entry, approved in one place
- Customers & CRM: automatic recognition by phone number, full follow-up history
- Contracts: generated automatically from a template, ready to sign
- AI receptionist: answers calls and SMS 24/7, logs orders correctly unattended
- Outbound campaigns: AI-agent calls to an approved customer list
- Quotes & pricing: built fast from the bureau's own materials and rates
Stack: Next.js · AI voice agent · CRM
Need something like Bureau Manager?
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